FAQ
Ordering, Shipping and Distribution
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All distribution must be approved by Caterpillar Corporate.
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We believe you will be pleased with the quality of Cat® products, which are guaranteed against defective material and workmanship.
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Standard lead time for most orders is 24 hours, plus additional time for any re-handling that may be required
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Yes, this option is available for our EDI customers. Please contact us for details.
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Our primary customers are distributors and retailers. Although we do not sell to the general public directly, we would be happy to direct you to a Cat retailer or distributor in your area. Please contact us for assistance.
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Yes. To learn more about our EDI capabilities, please contact us.
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No.
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Partnerships with select distributors are available throughout the world. Contact us to learn more about our direct import program.