FAQ

Ordering, Shipping and Distribution

  • All distribution must be approved by Caterpillar Corporate.

  • We believe you will be pleased with the quality of Cat® products, which are guaranteed against defective material and workmanship.

  • Standard lead time for most orders is 24 hours, plus additional time for any re-handling that may be required

  • Yes, this option is available for our EDI customers. Please contact us for details.

  • Our primary customers are distributors and retailers. Although we do not sell to the general public directly, we would be happy to direct you to a Cat retailer or distributor in your area. Please contact us for assistance.

  • Yes. To learn more about our EDI capabilities, please contact us.

  • No.

  • Partnerships with select distributors are available throughout the world. Contact us to learn more about our direct import program.